State Farm® Insurance Agent Diondra Creswell
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What our customers say about us...
Sherika Jackson
November 7, 2024
"Meagan was excellent at giving me the best rates and provided word class customer service! I would recommend them to anyone."
"We appreciate your review! We are delighted to know you had a great experience with State Farm- Creswell Insurance Agency office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Cindy Ulrich
September 1, 2024
"I am very happy with State Farm Insurance and am especially happy to have chosen the Creswell Agency. Diondra and Tara made me feel at ease the minute I walked in the door. I highly recommend this Agency."
Tara Linthicum
August 26, 2024
"Very knowledgeable, welcoming and helpful agents! They find the best rate and plan to suit your needs! Everyone is so friendly! Highly recommended location"
Tony Bouler
August 26, 2024
"Friendly , satisfied with my visit"
Bree Douglas
August 7, 2024
"Megan was very helpful and patient throughout the entire process of adding my daughter and her car to my policy. I really do appreciate her being available to answer all of my questions no matter how many there were."
Tyjuana Wilson
July 28, 2024
"I recently had the pleasure of working with Diondra for my insurance needs, and I cannot recommend her highly enough. From the very beginning, Diondra was incredibly attentive and took the time to thoroughly understand my situation and requirements. She thoroughly explained all my options, ensuring that I fully understood the policy’s benefits and coverage."
Jennifer
July 25, 2024
"Amazing agent! Truly one of the best in the area and highly recommend!"
Wag Wiggle
July 24, 2024
"Called and spoke to the agent who was very informative and professional. Getting my claim was super easy and quick. Agent was pleasant to work with and I would recommend her to others. I enjoy how painless they have made my life."
Paula Fuller
July 24, 2024
"I recently had the pleasure of working with Diondra Creswell from State Farm. My experience with her was exceptionally positive and worth highlighting. From the outset, Diomdra demonstrated a deep understanding of insurance products and was able to explain complex policies in a clear and straightforward manner. She patiently listened to my needs and tailored her recommendations accordingly, ensuring I got the coverage that suited me best. What stood out the most was Diondra's professionalism and responsiveness. She promptly answered all my questions and concerns, providing detailed information that helped me make informed decisions. Throughout the process, I felt confident that my insurance needs were being handled with care and expertise. Moreover, Diondra displayed a genuine commitment to customer service. She was proactive in following up on paperwork and deadlines, which streamlined the entire process for me. Her friendly demeanor and willingness to go the extra mile truly made a difference in my overall experience. Overall, I would highly recommend Diondra to anyone seeking reliable and customer-focused insurance services. Her knowledge, professionalism, and dedication to client satisfaction set a high standard in the industry. I look forward to continuing my relationship with her for all my future insurance needs."
Paul Hall
July 4, 2024
"Very nice. Thanks Diondra for your help."
Lauren Botti (Lauren Botti)
June 28, 2024
"Diondra was efficient and got me a good deal on renters insurance, great experience!"
Darius Kline
June 19, 2024
"I recently switched to State Farm for my auto insurance, and I couldn't be happier with the decision. Jakeo’s customer service is top-notch, always friendly and ready to help with any questions or concerns."
Ameyah Baniaa
June 19, 2024
"I give this insurance 5 stars. Jakeo helped me straighten out my homeowners insurance and they have great customer service. Will be using this place again."
Rico Hopkins
June 19, 2024
"I had the most pleasant and professional experience with this agent. He was very patient and understood my needs as well followed up with me to ensure I had everything I needed. I recommend this agency to any one who's in the market for insurance. They where amazing. Like a good neighbor State Farm is there."
Roberta Barnes
June 15, 2024
"They were very kind and really helpful"
Linda K.
June 14, 2024
"I’ve been with State Farm off and on over the years usually had a male agent and I don’t know if that makes a difference, but I think it does. Not a good difference. The young lady Megan at this agency, was excellent on the phone with me she was engaging and patient with me and did a great job and I’ve got a great rate! Please try them out. You won’t be sorry!"
OnlyKeo
May 20, 2024
"I needed insurance fast , so I went online to fill out a quote and was contacted my a team member within 30 mins. The service provided was super helpful and Efficient and I wouldn’t recommend any other office for state farm this office really truly is the best and everyone there was super polite."
Tom Crespo
May 18, 2024
"I found Ms. Crewell's office through the State Farm website and after sending an initial inquiry, I was almost immediately contacted back. To keep a long story short, every interaction with her office was professional, detailed and concise. I received all of the information I needed to make an educated decision, and I quickly joined the State Farm family. I cannot say enough positive words about my experience - top notch the whole way and highly recommended! Edit/Update: 2 months after switching to State Farm I have to say that I'm quite disappointed overall. I still don't have a completed homeowners policy, as it's still with underwriting. I was also quoted an Umbrella policy, only to find out 6 weeks later that it was not correct, I'd have to increase coverages and then it could go back to underwriting. Lastly, I had missing coverages on one of my vehicles that took some time to resolve (and cost me more money). So, what started out as a positive experience has quickly soured, and I would not recommend switching to State Farm."
"Tom, I understand your frustration regarding not receiving your policy document for your home as quickly as you would like. Our team apologized and made you aware that all policies are worked in days order by the underwriting team. Our team explained to you through numerous conversations via phone and email that you’re covered. It was also explained to you that your binder serves as evidence of insurance. The quotes were emailed to you prior to binding any coverages. Our office does not write or bind any coverages without customers approval. When you realized that there was a discrepancy in coverages for your vehicle. The coverages were added immediately per your request. A potential new premium quote and temporary ID card was emailed to you right away. This has not a true reflection of our office and the service that we provide. Please call our office if you would like to further to discuss this matter. We can be reached at 803-548-0121. Thank you. "
Destiny Massey
April 12, 2024
"I worked with Megan. She was amazing and very patient with me. She answered all my questions throughly. Great service and fast responses. Highly recommend!"
Emma Jang
February 27, 2024
"Megan was very helpful and understanding! She made sure to be patient while I was trying to confirm that she was an actual agent and not a scammer. And also provided me a competitive quote!"
Lisa Dauphinee
February 21, 2024
"Worked with Meagan on something for my Mom. She was so sweet and so helpful to work with, thank you Meagan!!! 😊"
Stephanie T.
February 20, 2024
"This branch of State Farm is wonderful. Every single person I have ever dealt with over the years has been extremely helpful and on the ball! Thanks JD for finding out answers so quickly! You all are doing a great job!"
Rafik AIT-ALI
February 2, 2024
"Friendly staff and super helpful. I have several State Farm offices close to my house and I chose to drive for about half an hour to come to this location instead."
Carine Mali
January 30, 2024
"Very professional and best quote for your car thank you jd"
Melanie Taylor
January 30, 2024
"It’s TRUE, reviewing your current insurance coverage really can save you money! I worked with the Cresswell Team (JD) this past week and purchased my new coverage this week. Started with the online quote (super simple) and finished with JD. Knowledgeable, responsive and exceeded my expectations so this wasn’t the stressful process I thought it would be. Thanks Team Cresswell!! Would highly recommend!"