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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caroline Keys

January 17, 2026

5  out of  5
rating by Caroline Keys
"I worked with Diondra and she was very professional. I highly recommend her and this office."
We responded:
"Thank you for your kind review of State Farm Agent Diondra Creswell’s Team. We appreciate it! Thank you for the amazing review, Caroline! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Wanda Sanders Overflow Blessing

January 16, 2026

5  out of  5
rating by Wanda Sanders Overflow Blessing
"Awesome"
We responded:
"Thank you so much. We appreciate your review! "
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N Bryant Lane

January 15, 2026

5  out of  5
rating by N Bryant Lane
"This agent office is great! Meagan always provides excellent service!"
We responded:
"Thank you so much for the 5-stars, N! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Anonymous “Anonymous”

January 15, 2026

5  out of  5
rating by Anonymous “Anonymous”
"My recent experience with Diondra at State Farm regarding my house and auto insurance was outstanding. She was incredibly informative, helping me navigate my options and providing a policy that aligned with my family’s needs. Everyone I've spoken to is exceptionally kind. I highly recommend them for their excellent service."
We responded:
"Anonymous, thank you for your wonderful review of State Farm Agent Diondra Creswell’s Team! Anonymous, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Diondra Creswell’s Team! "
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Brian S

January 14, 2026

5  out of  5
rating by Brian S
"Diondra is very professional agent that is always available to help us."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Juvenia White

January 14, 2026

5  out of  5
rating by Juvenia White
"So many people have evil spirits when you meet someone who is kindhearted it is a huge blessing… That is the beautiful ladies Ivy and Meagan at State Farm…. Being hearing impaired is challenging because some people just do not have the patience or understanding… Thank you Ivy from start to finish, there is not enough ⭐️ stars on here for your kind spirit. Blessings 🤟🏿"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Diondra Creswell’s Team. "
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Meg

January 13, 2026

5  out of  5
rating by Meg
"The Creswell Agency always provides Excellent Service!! Highly recommend!"
We responded:
"Thank you, Meg! We truly appreciate your business."
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Azira Taylor

January 9, 2026

5  out of  5
rating by Azira Taylor
"Diondra and her team have always shown exemplary professionalism and knowledge and she is a leader and standard bearer for State Farm and the community."
We responded:
"We truly appreciate your kind words and thoughtful review. Our team is committed to providing knowledgeable and professional service, and your feedback means a great deal to us. "
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Launte Holmes

January 6, 2026

1  out of  5
rating by Launte Holmes
"I don't know what diondra attitude or problem is but they should really look into this employee the service I have received is terrible!!! I'm taking my business to AllState!"
We responded:
"We take feedback seriously. This review does not reflect a customer experience. We have no record of this individual as a customer, and multiple reviews were posted by individuals with no business relationship to us. We have requested that Google review this content for compliance with their review policies."
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Thomas Montgomery

January 6, 2026

1  out of  5
rating by Thomas Montgomery
"anytime i call the office and ask for diondra, im met with an attitude and cannot speak with her. considering she doesn’t write policies herself she should always be available and speak with customers/policy holders."
We responded:
"We take feedback seriously. This review does not reflect a customer experience. We have no record of this individual as a customer, and multiple reviews were posted by individuals with no business relationship to us. We have requested that Google review this content for compliance with their review policies."
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Sumer Singleton

January 6, 2026

5  out of  5
rating by Sumer Singleton
"Diondra was an amazing help with my insurance. She took the time to truly listen and made sure everything was handled correctly. She has been my insurance agent for the past two years, and I couldn’t ask for anyone better."
We responded:
"Thank you so much, Sumer, for your kind words and for trusting me with your insurance needs over the past two years. It truly means a lot to hear that you felt listened to and well taken care of. I appreciate your continued support and look forward to being here for you whenever you need us!"
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Kel Mills

January 6, 2026

1  out of  5
rating by Kel Mills
"Avoid business here, very rude and disrespectful to talk about people way you do🙃"
We responded:
"We take feedback seriously. This review does not reflect a customer experience. We have no record of this individual as a customer, and multiple reviews were posted by individuals with no business relationship to us. We have requested that Google review this content for compliance with their review policies."
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Peptojr

December 10, 2025

5  out of  5
rating by Peptojr
"I’ve worked with a handful of State Farm agents over the years, and Meagan is the first one who made the whole process feel straightforward. She took the time to get my insurance sorted out properly and actually explained the next steps in a way that made sense. Plus, Megan is easily the friendliest agent I’ve had! Highly recommend Diondra's office!"
We responded:
"We really appreciate your business! Thank you so much for the 5- star review and recommendation. "
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אברהם טספהון

December 4, 2025

5  out of  5
rating by אברהם טספהון
"I had an amazing experience working with Diondra Creswell on my insurance needs. From the very first conversation she was professional, patient, and incredibly knowledgeable. She took the time to explain every detail clearly, made sure I understood all my options, and helped me choose the policy that was truly the best fit for me — without pushing or trying to upsell anything. What stood out the most was her honesty, transparency, and the way she genuinely cared about helping me save money while still being fully protected. She responded quickly to every question, walked me through the entire process step-by-step, and made everything super easy and stress-free. It’s rare today to find someone who gives such high-level service, and I can say with confidence that Diondra Creswell goes above and beyond for her clients. If you need insurance — home, auto, business, or anything else — you won’t find someone better."
We responded:
"Thank you for your kind words! We’re thrilled to know you had a great experience. I’m truly glad to hear that the experience felt honest, transparent, and stress-free. If you ever need anything or have questions, we’re always just a call away."
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Nacy Ferguson

December 3, 2025

5  out of  5
rating by Nacy Ferguson
"The customer service is always top tier! Everyone is so friendly and helpful, no long waits and they call you back very quickly with all questions answered. I will always recommend this agency!"
We responded:
"Thank you so much for your amazing review! We’re thrilled to hear that our customer service continues to stand out for you. Our team works hard to be friendly, helpful, and responsive, so your feedback truly means a lot. We appreciate your recommendations and are always here whenever you need us!"
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Jayla Martin

November 18, 2025

5  out of  5
rating by Jayla Martin
"It has been phenomenal working with Diondra and her team. Very quick with and immediate with any problems I may have, great service and overall the best experience I have had with any company!"
We responded:
"We can't thank you enough for the wonderful 5-star review! It really means a lot to us."
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Carine Mali

November 17, 2025

5  out of  5
rating by Carine Mali
"Very professional and best quote for your car thank you jd"
We responded:
"Thank you so much we really appreciate your business."
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MsAnonymous33 Richardson t

November 7, 2025

5  out of  5
rating by MsAnonymous33 Richardson t
"Diondra Creswell office is affiliated with very professional and courteous staff. One in particular is Meagan for she always goes above and beyond when helping me with my auto /rental insurance. Very responsive when you leave a message by calling right back without long waits, understanding to your wants and needs. The prices affordable especially when bundling."
We responded:
"We truly appreciate your support and are eager to keep meeting your insurance needs. Thanks for the awesome 5-star review and your positive comments!"
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toccara gaston

October 30, 2025

5  out of  5
rating by toccara gaston
"Creswell State Farm is very professional. They will handle your needs promptly. I appreciate them and they have become family to me."
We responded:
"Thank you for the 5-star review! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Quanisha Wright

October 24, 2025

5  out of  5
rating by Quanisha Wright
"Keo was such great help! Walked me through everything!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Creswell Insurance Agency."
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Chuck_E_Chesse

October 23, 2025

5  out of  5
rating by Chuck_E_Chesse
"Agent Ivy did an excellent job helping me find coverage for my Dodge Dart at a reasonable price. She was very pleasant to talk to, she was articulate in explaining each coverage for my car. Highly recommended Ivy Paschal."
We responded:
"Thank you for reviewing our State Farm office. We appreciate your 5-Star review and recommendation. If there is anything else we can do to help, please let us know!"
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Linda Venable

October 22, 2025

5  out of  5
rating by Linda Venable
"My experience is always good whether it be on the phone or in person. I highly recommend this agency. 💎✨"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jane Massi

October 22, 2025

5  out of  5
rating by Jane Massi
"Meagan was professional, efficient, helpful and friendly."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If you ever have any questions or need assistance, we’re here to help!"
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Sean Malloy

October 21, 2025

5  out of  5
rating by Sean Malloy
"I was able to work with the agent Ivy from the fort mill location. She is absolutely awesome. She was patient and very informative with the products and services. I would definitely recommend other clients to work with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. "
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Khandi

September 29, 2025

5  out of  5
rating by Khandi
"The staff was very professional and friendly..great customer service..I would definitely recommend them"
We responded:
"Thank you for reviewing our State Farm office! We appreciate your recommendation. "