Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sherika Jackson

Sherika Jackson

November 7, 2024

5  out of  5
rating by Sherika Jackson
"Meagan was excellent at giving me the best rates and provided word class customer service! I would recommend them to anyone."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with State Farm- Creswell Insurance Agency office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Cindy Ulrich

Cindy Ulrich

September 1, 2024

5  out of  5
rating by Cindy Ulrich
"I am very happy with State Farm Insurance and am especially happy to have chosen the Creswell Agency. Diondra and Tara made me feel at ease the minute I walked in the door. I highly recommend this Agency."
Profile photo of Tara Linthicum

Tara Linthicum

August 26, 2024

5  out of  5
rating by Tara Linthicum
"Very knowledgeable, welcoming and helpful agents! They find the best rate and plan to suit your needs! Everyone is so friendly! Highly recommended location"
Profile photo of Tony Bouler

Tony Bouler

August 26, 2024

5  out of  5
rating by Tony Bouler
"Friendly , satisfied with my visit"
Profile photo of Bree Douglas

Bree Douglas

August 7, 2024

5  out of  5
rating by Bree Douglas
"Megan was very helpful and patient throughout the entire process of adding my daughter and her car to my policy. I really do appreciate her being available to answer all of my questions no matter how many there were."
Profile photo of Tyjuana Wilson

Tyjuana Wilson

July 28, 2024

5  out of  5
rating by Tyjuana Wilson
"I recently had the pleasure of working with Diondra for my insurance needs, and I cannot recommend her highly enough. From the very beginning, Diondra was incredibly attentive and took the time to thoroughly understand my situation and requirements. She thoroughly explained all my options, ensuring that I fully understood the policy’s benefits and coverage."
Profile photo of Jennifer

Jennifer

July 25, 2024

5  out of  5
rating by Jennifer
"Amazing agent! Truly one of the best in the area and highly recommend!"
Profile photo of Wag Wiggle

Wag Wiggle

July 24, 2024

5  out of  5
rating by Wag Wiggle
"Called and spoke to the agent who was very informative and professional. Getting my claim was super easy and quick. Agent was pleasant to work with and I would recommend her to others. I enjoy how painless they have made my life."
Profile photo of Paula Fuller

Paula Fuller

July 24, 2024

5  out of  5
rating by Paula Fuller
"I recently had the pleasure of working with Diondra Creswell from State Farm. My experience with her was exceptionally positive and worth highlighting. From the outset, Diomdra demonstrated a deep understanding of insurance products and was able to explain complex policies in a clear and straightforward manner. She patiently listened to my needs and tailored her recommendations accordingly, ensuring I got the coverage that suited me best. What stood out the most was Diondra's professionalism and responsiveness. She promptly answered all my questions and concerns, providing detailed information that helped me make informed decisions. Throughout the process, I felt confident that my insurance needs were being handled with care and expertise. Moreover, Diondra displayed a genuine commitment to customer service. She was proactive in following up on paperwork and deadlines, which streamlined the entire process for me. Her friendly demeanor and willingness to go the extra mile truly made a difference in my overall experience. Overall, I would highly recommend Diondra to anyone seeking reliable and customer-focused insurance services. Her knowledge, professionalism, and dedication to client satisfaction set a high standard in the industry. I look forward to continuing my relationship with her for all my future insurance needs."
Profile photo of Paul Hall

Paul Hall

July 4, 2024

5  out of  5
rating by Paul Hall
"Very nice. Thanks Diondra for your help."
Profile photo of Lauren Botti (Lauren Botti)

Lauren Botti (Lauren Botti)

June 28, 2024

5  out of  5
rating by Lauren Botti (Lauren Botti)
"Diondra was efficient and got me a good deal on renters insurance, great experience!"
Profile photo of Darius Kline

Darius Kline

June 19, 2024

5  out of  5
rating by Darius Kline
"I recently switched to State Farm for my auto insurance, and I couldn't be happier with the decision. Jakeo’s customer service is top-notch, always friendly and ready to help with any questions or concerns."
Profile photo of Ameyah Baniaa

Ameyah Baniaa

June 19, 2024

5  out of  5
rating by Ameyah Baniaa
"I give this insurance 5 stars. Jakeo helped me straighten out my homeowners insurance and they have great customer service. Will be using this place again."
Profile photo of Rico Hopkins

Rico Hopkins

June 19, 2024

5  out of  5
rating by Rico Hopkins
"I had the most pleasant and professional experience with this agent. He was very patient and understood my needs as well followed up with me to ensure I had everything I needed. I recommend this agency to any one who's in the market for insurance. They where amazing. Like a good neighbor State Farm is there."
Profile photo of Roberta Barnes

Roberta Barnes

June 15, 2024

5  out of  5
rating by Roberta Barnes
"They were very kind and really helpful"
Profile photo of Linda K.

Linda K.

June 14, 2024

5  out of  5
rating by Linda K.
"I’ve been with State Farm off and on over the years usually had a male agent and I don’t know if that makes a difference, but I think it does. Not a good difference. The young lady Megan at this agency, was excellent on the phone with me she was engaging and patient with me and did a great job and I’ve got a great rate! Please try them out. You won’t be sorry!"
Profile photo of OnlyKeo

OnlyKeo

May 20, 2024

5  out of  5
rating by OnlyKeo
"I needed insurance fast , so I went online to fill out a quote and was contacted my a team member within 30 mins. The service provided was super helpful and Efficient and I wouldn’t recommend any other office for state farm this office really truly is the best and everyone there was super polite."
Profile photo of Tom Crespo

Tom Crespo

May 18, 2024

3  out of  5
rating by Tom Crespo
"I found Ms. Crewell's office through the State Farm website and after sending an initial inquiry, I was almost immediately contacted back. To keep a long story short, every interaction with her office was professional, detailed and concise. I received all of the information I needed to make an educated decision, and I quickly joined the State Farm family. I cannot say enough positive words about my experience - top notch the whole way and highly recommended! Edit/Update: 2 months after switching to State Farm I have to say that I'm quite disappointed overall. I still don't have a completed homeowners policy, as it's still with underwriting. I was also quoted an Umbrella policy, only to find out 6 weeks later that it was not correct, I'd have to increase coverages and then it could go back to underwriting. Lastly, I had missing coverages on one of my vehicles that took some time to resolve (and cost me more money). So, what started out as a positive experience has quickly soured, and I would not recommend switching to State Farm."
We responded:
"Tom, I understand your frustration regarding not receiving your policy document for your home as quickly as you would like. Our team apologized and made you aware that all policies are worked in days order by the underwriting team. Our team explained to you through numerous conversations via phone and email that you’re covered. It was also explained to you that your binder serves as evidence of insurance. The quotes were emailed to you prior to binding any coverages. Our office does not write or bind any coverages without customers approval. When you realized that there was a discrepancy in coverages for your vehicle. The coverages were added immediately per your request. A potential new premium quote and temporary ID card was emailed to you right away. This has not a true reflection of our office and the service that we provide. Please call our office if you would like to further to discuss this matter. We can be reached at 803-548-0121. Thank you. "
Profile photo of Destiny Massey

Destiny Massey

April 12, 2024

5  out of  5
rating by Destiny Massey
"I worked with Megan. She was amazing and very patient with me. She answered all my questions throughly. Great service and fast responses. Highly recommend!"
Profile photo of Emma Jang

Emma Jang

February 27, 2024

4  out of  5
rating by Emma Jang
"Megan was very helpful and understanding! She made sure to be patient while I was trying to confirm that she was an actual agent and not a scammer. And also provided me a competitive quote!"
Profile photo of Lisa Dauphinee

Lisa Dauphinee

February 21, 2024

5  out of  5
rating by Lisa Dauphinee
"Worked with Meagan on something for my Mom. She was so sweet and so helpful to work with, thank you Meagan!!! 😊"
Profile photo of Stephanie T.

Stephanie T.

February 20, 2024

5  out of  5
rating by Stephanie T.
"This branch of State Farm is wonderful. Every single person I have ever dealt with over the years has been extremely helpful and on the ball! Thanks JD for finding out answers so quickly! You all are doing a great job!"
Profile photo of Rafik AIT-ALI

Rafik AIT-ALI

February 2, 2024

5  out of  5
rating by Rafik AIT-ALI
"Friendly staff and super helpful. I have several State Farm offices close to my house and I chose to drive for about half an hour to come to this location instead."
Profile photo of Carine Mali

Carine Mali

January 30, 2024

5  out of  5
rating by Carine Mali
"Very professional and best quote for your car thank you jd"
Profile photo of Melanie Taylor

Melanie Taylor

January 30, 2024

5  out of  5
rating by Melanie Taylor
"It’s TRUE, reviewing your current insurance coverage really can save you money! I worked with the Cresswell Team (JD) this past week and purchased my new coverage this week. Started with the online quote (super simple) and finished with JD. Knowledgeable, responsive and exceeded my expectations so this wasn’t the stressful process I thought it would be. Thanks Team Cresswell!! Would highly recommend!"